Accidental Counsellor Online Training

Name: Accidental Counsellor Online Training
Brand: Ripple Learning
Price: 250.0 AUD
Availability: InStock

Online Seminar on how to help colleagues in distress

This is an open online seminar. You can book as an individual employee or as a team.

It can be difficult to know what to do or say when a colleague or friend is upset, overwhelmed or distressed. You may worry that you won't say the 'right' thing or that you may end up feeling overwhelmed by their emotions and find yourself in tears too.

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Accidental Counsellor training explores how to have a conversation that is safe for you and them. You'll learn how to listen deeply, support your friend and empower them to find a way forward – all with appropriate boundaries.

What you'll learn

how your brain and body responds to stress/distress and the impact that it has on your capacity for rational problem solving in the moment
when and how to start the conversation and how to engage empathetically whilst also maintaining your own emotional safety
what the vulnerable person needs from you to be able to talk safely about what is going on for them
learn how to listen deeply
what can get in the road of ensuring a vulnerable person feels deeply heard.
how questioning techniques can be used to empower the vulnerable person and wrap up an emotional conversation respectfully
how to respond appropriately to threats of self-harm and facilitate appropriate referrals to ongoing support
strategies to maintain appropriate boundaries and ensure self-care.